Army Chief Tasks Clerks on Digital Reforms, Administrative Excellence to Boost Operational Efficiency
By Trek Africa Newspaper
The Chief of Army Staff (COAS), Lieutenant General Waidi Shaibu, has charged chief clerks across the Nigerian Army to embrace digital transformation, professionalism and administrative excellence to strengthen command decision-making and enhance operational efficiency.
Shaibu gave the charge while declaring open the Second Biannual Nigerian Army Chief Clerks’ Convention 2026 in Jos, Plateau State.
Represented by the General Officer Commanding (GOC), 3 Division Nigerian Army and Commander, Joint Task Force Operation ENDURING PEACE, Major General Maxwell Dangana, the Army Chief described the convention as a strategic platform for building the administrative capacity of the Nigerian Army.
The convention, themed, “Enhancing Clerical Effectiveness in Support of the Decision-Making Process in a Joint Security Environment,” is aimed at improving administrative efficiency, inter-agency cooperation and institutional effectiveness in support of military operations.
Shaibu noted that chief clerks occupy critical positions within the Army’s command structure, particularly in ensuring accurate record-keeping, timely information flow and effective administrative support across formations and units.
He emphasised that administrative precision, personnel accountability and effective information management were as vital to mission success as firepower and manoeuvre.
He therefore urged members of the clerical cadre to recognise themselves as operational enablers rather than mere office administrators.
The COAS reaffirmed his commitment to repositioning the Nigerian Army as an agile, adaptive and technologically empowered force, anchored on five strategic pillars: professionalism and discipline, administrative efficiency, training and operational readiness, technological integration, and personnel welfare.
He disclosed that the Army was implementing far-reaching administrative reforms, including the digitisation of service records, automation of pay and allowances, and integration of personnel management systems across formations.
According to him, the reforms are designed to promote transparency, accountability and efficiency while ensuring that commanders have access to accurate personnel information for effective planning and decision-making.
The Army Chief also underscored the importance of continuous capacity development for clerical personnel, calling for advanced training in leadership, information management and digital administration.
On personnel welfare, Shaibu reiterated the Nigerian Army’s commitment to improving accommodation, healthcare services and the timely administration of personnel entitlements.
He urged participants to maximise the convention by sharing professional experiences, identifying administrative challenges and developing practical recommendations to improve efficiency and coordination across the Army.
The COAS also commended the GOC, 3 Division, the Department of Personnel Management and the Local Organising Committee for their commitment and meticulous planning towards the successful hosting of the convention.
The convention is expected to generate practical recommendations for strengthening clerical effectiveness, administrative efficiency and informed command decision-making in support of the Nigerian Army’s operational responsibilities.
